Shipping policy

Order Processing Times

All orders are processed and dispatched within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has officially shipped.

Global Shipping & Delivery Estimates

To provide you with a premium, curated selection of goods, we leverage a global fulfillment network.

Because items may dispatch from different international warehouses, standard global shipping typically takes between 7 to 15 business days from the date of dispatch. Delivery times may vary depending on your exact location and local customs processing speed.

Shipping Rates

Shipping charges for your order will be calculated and displayed at checkout.

Tracking Your Order

Once your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status.

Please allow up to 48 hours for the tracking portal information to become active in the carrier's system.

Shipping Rates

Shipping charges for your order will be calculated and displayed at checkout.

Tracking Your Order

Once your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status.

Please allow up to 48 hours for the tracking portal information to become active in the carrier's

system.

Customs, Duties, and Taxes

HM Omni Commerce is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the absolute responsibility of the customer (including tariffs, taxes, and import fees).

Lost or Damaged Packages

If you have not received your order within 20 days of receiving your shipping confirmation email, please contact us at hmomnicommerce@gmail.com with your name and order number, and we will immediately investigate the status of your delivery.